Business priority reviews

A priority review gives an owner and management team a realistic set of commitments to work from. It includes the work that will wait when something else moves forward.

Start with what is already promised

A list of projects leaves out much of the work in a small business. Customer support, staff supervision, routine approvals and maintenance still need time. We bring those obligations into the discussion before assessing new initiatives.

The review uses the plans, calendars and recent decisions the team already has. We ask which commitments are fixed, which can move and what happens if they do. A deadline attached to a contract needs a different discussion from a date chosen internally.

People may also have different meanings for the same priority. One person expects a proposal; another expects a finished change. Agreeing the actual next commitment makes it possible to compare the demand on the team.

What needs the same people?

We examine the reason for each proposed initiative and the resources it depends on. Some work can proceed independently. Other work needs the owner's attention, a particular employee or a supplier decision before anyone can begin.

The choices may include reducing the scope, changing the sequence, postponing an initiative or stopping it. We help compare those choices with the likely consequence of waiting. That consequence can be commercial, operational or simply a missed opportunity to learn something useful.

The owner chooses which work proceeds. We set out the time each option requires and the likely effect of delaying it.

Write down what starts next

The agreed priorities need enough detail for people to act. A short working plan can identify the next piece of work, who will lead it, what support is needed and which other commitment has moved. It should also record an unresolved condition that could prevent the work from starting.

We agree how the team will notice when the plan no longer fits. A new customer requirement or the loss of a key person may call for another decision. A review point gives the team permission to revisit the choice with current information.

An assignment can end with the priority review or include help putting the agreed choices into weekly work. Read about putting a plan to work if the priorities are clear but the follow-through is difficult.

Work already promised

A new project draws on time that may already belong to customer work, supervision or routine administration. Put those commitments beside the request. The decision may be to proceed, reduce the scope or postpone a piece of work.

A task without a project name can still consume the person needed for the new proposal. Include routine obligations when comparing availability. A list of projects alone can make the same time appear available twice.

Record what moves when a new commitment is accepted. The people whose work is deferred need to know the changed expectation and what would justify reviewing it again.

Continue reading

Use the contact form to describe the work you are considering.

Look at what the new work displaces

A proposed initiative usually competes with work somebody has already promised. Identify the people and time it will use, then put that demand beside the existing commitments. A ranking of attractive ideas does not by itself show which customer review, delivery task or internal obligation would have to move.

Working Quarter helps prepare that comparison with the people doing and approving the work. The result can identify an initiative to defer, a smaller first commitment or a dependency that needs resolving before a start is promised. The decision should be reflected in the work people are actually expected to carry out.

Keep the reason for changing the order

An urgent request can justify a different sequence. The revised instruction should say what moved, who agreed the change and which expectation must now be reset. Without that account, the earlier promise can remain in force in another person's plan.

The homepage's two-item example is deliberately small. In a real review, several commitments may use the same specialist or approval. The comparison needs to retain those dependencies instead of assuming that a uniform number of available hours describes every task.

Working Quarter advisory